Employee Portal

Welcome to Creative Dining Services

We are glad to have you on our team of hospitality professionals.

Our employees and client are our greatest assets and we look forward to a relationship of mutual success and growth during your career with Creative Dining Services.

As we grow, we will continue to update this Employee Portal with pertinent employment information.

Check in regularly for internal job opportunities!

Who to Contact

  • Jill Bancheri
    Human Resources Manager – Human Capital
    Recruitment & Retention, Training & Development, Employee Relations Support
    p: 616-748-1700 | e: jbancheri@creativedining.com
  • Sandra Conner
    Human Resources Manager – Benefits & Compensation
    Payroll, 401(k), Insurance, Compensation, Workers Comp
    p: 616-931-3022 | e: sconner@creativedining.com
  • Tara Kruithof
    HR Specialist II
    Payroll, FMLA/Leaves of Absence, LTD/STD, Gotcha Cards, Unemployment
    p: 616-931-3020 | e: tkruithof@creativedining.com
  • Ashley Oudomsack
    HR Specialist I
    Onboarding, Expectancy & Training, Job Postings, Pre-Employment Screening
    p: 616-931-3019 | e: aoudomsack@creativedining.com
  • Chelsea Selkirk
    HR Generalist
    Recruitment, Onboarding, Pre-Employment Screening
    p: 616-931-3028 | e: cselkirk@creativedining.com
  • Paula Broach
    HR Generalist
    Benefits & Compensation
    p: 616-931-3015 | e: pbroach@creativedining.com

Additional Support

Quick Links

Benefit Carriers

Benefits & Compensation


CDS processes payroll for all employees every 2 weeks. Creative Dining Services’ standard work week begins each Sunday and ends the following Saturday.

Check Stubs: Each pay period, employees are provided an online check stub showing gross and net pay, taxes and other deductions.  Direct deposit or a debit pay card is mandatory unless inapplicable in your state of employment.  Employees may choose from one of these payment methods.  Any payroll errors will be adjusted in the next paycheck.

Tax Forms: Active employees have online access to their annual W2 form and their annual 1095-C form in Paycor.  For changes in their tax exemptions, employees should complete a new W4 form and present it to their Admin on or before the Friday prior to Monday’s processing day.



Creative Dining Services offers the following insurance options:

  • Medical
  • Dental
  • Vision
  • Life / AD&D
  • Short-term Disability
Open Enrollment

Open enrollment for our insurance plan occurs every August. During open enrollment, you are able to enroll or waive coverage for the plan year.

2018 Open Enrollment is July 31, 2018 – August 13, 2018

We have encountered a couple issuse that we are unable to quickly resolve. To ensure all employees have a positive experience in Open Enrollment we are delaying it by one day. Open Enrollment will officially begin on July 31, 2018 and end August 14, 2018. We are very sorry for any inconvenience this may have caused!

Enrollment Packet


401(k) Program

The Creative Dining 401(k) plan is now managed by MassMutual. Participants can manage their account online at www.retiresmart.com. Please see the links below for more details.

Call 1-800-743-5274 if you need assistance from a MassMutual client care representative.

Bonus Program

Quarterly bonuses are calculated in January, May, July, and November by Human Resources.  Full-time hourly employees are eligible to receive up to 3% bonus (2% for unit goal, 1% individual performance).

FMLA / Leave or Absence Program


Remember to report income in the week in which it is earned or allocated to.   Unemployment is a state-run program.  Employees must address their unemployment issues with their state agency.

Davenport University Discount

CDS employees interested in attending Davenport University in Grand Rapids, MI may now receive a 20% discount on tuition. Once an employee has applied and has been accepted, they will need to visit this site to complete the process. They need to indicate that they are employed by CDS and then select Grand Rapids Chamber from the dropdown menu. Please reach out to HR if you have any questions or need assistance.

Creative University

Creative University is dedicated to providing the means for our employees to enhance, advance, develop and expand their job performance and to assist them in enriching their lives through lifelong learning.


Creative Dining Services requires employees to complete compliance training via Expectancy. The following courses are available:

  • HR Workplace 1
  • HR Workplace 2
  • Safety Works! What Managers Need to Know
  • Title IX

Click here to complete training or view available courses.


Internal Job Postings


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